How to Stop Screen from Going Black During Calls on iPhone
Understanding the Issue
When you make a call on your iPhone, the screen can go black for a few seconds, and then it turns back on. This phenomenon is known as a "screen blackout" or "black screen" during calls. It’s a common issue that can be frustrating and affect your overall call experience.
Causes of Screen Blackout During Calls
There are several reasons why your iPhone screen might go black during calls. Here are some of the most common causes:
- Poor Connection: A weak or unstable internet connection can cause the screen to go black during calls.
- Low Battery: A low battery can cause the screen to go black, especially if you’re making a call.
- Poor Signal Strength: A weak signal can cause the screen to go black during calls.
- App or Feature Issues: Certain apps or features can cause the screen to go black during calls.
How to Stop Screen from Going Black During Calls on iPhone
Fortunately, there are several ways to prevent your iPhone screen from going black during calls. Here are some steps you can follow:
Step 1: Check Your Internet Connection
- Make sure your internet connection is stable and strong.
- Try making a call with a different network or a different location to see if the issue persists.
Step 2: Check Your Battery Level
- Make sure your iPhone battery is fully charged.
- Try making a call with a fully charged battery to see if the issue persists.
Step 3: Check Your Signal Strength
- Make sure you’re in a location with a strong signal.
- Try moving to a different location to see if the issue persists.
Step 4: Disable Background App Refresh
- Go to Settings > General > Background App Refresh.
- Turn off Background App Refresh for all apps except Phone and Messages.
- This will prevent apps from running in the background and causing the screen to go black.
Step 5: Use a Third-Party App
- There are several third-party apps available that can help prevent screen blackouts during calls.
- Some popular options include Screen Time and Call Screen.
Step 6: Update Your iPhone
- Make sure your iPhone is running the latest software.
- Try updating your iPhone to the latest version to see if the issue persists.
Step 7: Reset Network Settings
- Go to Settings > General > Reset.
- Select Reset Network Settings.
- This will reset your network settings to their default values.
Step 8: Check for App Updates
- Make sure all apps are up to date.
- Try updating your apps to see if the issue persists.
Step 9: Use a VPN
- A VPN (Virtual Private Network) can help mask your IP address and prevent hackers from accessing your network.
- Try using a VPN to see if it helps prevent screen blackouts during calls.
Step 10: Contact Apple Support
- If none of the above steps help, contact Apple support for further assistance.
- They may be able to provide additional troubleshooting steps or repair your iPhone.
Conclusion
Screen blackouts during calls on iPhone can be frustrating, but there are several steps you can take to prevent them. By checking your internet connection, battery level, signal strength, and app settings, you can identify the cause of the issue and take steps to fix it. Additionally, using third-party apps, updating your iPhone, and resetting network settings can help prevent screen blackouts during calls. If none of these steps help, contacting Apple support may be necessary.