How to Cancel Canva Pro Subscription: A Step-by-Step Guide
Are you no longer satisfied with Canva Pro’s features or just want to downgrade to the free version? Cancelling your Canva Pro subscription is a straightforward process, but it’s essential to follow the right steps to avoid any potential interruptions or errors. In this article, we’ll walk you through the process of cancelling your Canva Pro subscription in a step-by-step manner.
How to Cancel Canva Pro Subscription?
Before we dive into the process, make sure you’re logged in to your Canva account. Go to the Canva website or open the Canva app on your device. Click on your profile icon (represented by a small circle) in the top right corner, and select ‘Account’ from the dropdown menu.
Method 1: Cancel Canva Pro Subscription from Your Account Settings
- Click on the ‘Plan’ tab from the side menu. This will take you to your subscription plan page.
- Click on the ‘Cancel plan’ button located at the bottom of the page. A confirmation pop-up window will appear, asking if you’re sure you want to cancel your subscription.
- Click ‘Confirm’ to proceed. You will be taken to a new page with a ‘Cancel subscription’ heading.
- Provide a reason for cancellation (optional but recommended). This will help Canva improve their service.
- Click the ‘Cancel plan’ button to complete the cancellation process.
Method 2: Cancel Canva Pro Subscription from Your iPhone or Android App
- Open the Canva app and tap on the three horizontal lines (hamburger) in the top right corner to access the side menu.
- Tap on ‘Account’ from the side menu. This will take you to your account settings.
- Tap on ‘Plan’, followed by ‘Cancel plan’. A confirmation pop-up will appear, asking if you’re sure you want to cancel your subscription.
- Tap ‘Confirm’ to proceed. You will be taken to a new page with a ‘Cancel subscription’ heading.
- Provide a reason for cancellation (optional but recommended).
- Tap the ‘Cancel plan’ button to complete the cancellation process.
What Happens After Cancelling Canva Pro Subscription?
- Your Canva Pro subscription will be cancelled effective immediately.
- You will no longer have access to premium features, including advanced image editing tools, custom fonts, and more.
- Your account will be downgraded to the free version, which still offers a range of features, including design templates and a drag-and-drop editor.
- You won’t be charged for the next billing cycle, and your subscription won’t renew.
Common FAQs: Cancelling Canva Pro Subscription
- Can I get a refund?: Refunds are only possible if you’ve only used Canva Pro for 30 days or less. If you’ve used it for more than 30 days, you’ll need to continue paying for the subscription to have access to premium features.
- Can I reinstate my subscription?: Yes, you can reinstate your Canva Pro subscription at any time. Just visit the Canva website, sign in to your account, and follow the same steps to reactivate your subscription.
- Can I still use Canva after cancelling?: Yes, you can still use Canva, but with limitations. You’ll have access to the free version, which is a great way to get a taste of Canva’s features without committing to a paid subscription.
Conclusion
Cancelling your Canva Pro subscription is a straightforward process that can be completed in a few simple steps. Remember to follow the correct steps, and make sure to provide a reason for cancellation (if requested) to help Canva improve their service. By cancelling your subscription, you’ll no longer be charged, and you’ll have access to the free version of Canva.