How Can I Contact Pretty Little Things?
Pretty Little Things is a popular online fashion retailer that offers affordable and trendy clothing and accessories for women. If you’re looking to contact the company, here are some ways to do so:
Email Us
- Customer Service: customerservice@prettylittlething.com
- Public Relations: pr@prettylittlething.com (for PR and media inquiries only)
- Accounting: accounts@prettylittlething.com (for accounting and payment issues only)
Phone Us
- UK (Toll-Free): 0800 014 9442
- Ireland (Toll-Free): 1 800 946 940
- International: +44 115 985 1000
Social Media
- Facebook: @PrettyLittleThingOfficial
- Instagram: @PrettyLittleThing
- Twitter: @OfficialPLT
- YouTube: Pretty Little Thing
Contact Form
If you can’t find an answer to your question in our FAQs or need more assistance, you can fill out our contact form on the website. Our customer service team will get back to you as soon as possible.
Frequently Asked Questions (FAQs)
Before reaching out to our customer service team, you may want to take a look at our FAQs section on our website. We’ve answered some of the most common questions and concerns to help you quickly resolve any issues you may have.
Order Tracking
- Track Your Order: If you’re having trouble tracking your order, you can follow these steps:
- Log in to your account on our website
- Click on "My Orders"
- Click on the order number you’re trying to track
- Click on "Track Your Order"
Returns and Exchanges
- Return Policy: We accept returns and exchanges within 28 days of delivery. For more information, please see our Return and Exchange Policy.
- Return Form: If you need to return or exchange an item, please fill out the Return Form and send it back to us with the item.
Payment and Delivery
- Payment Methods: We accept various payment methods, including credit and debit cards, PayPal, and Klarna.
- Delivery Options: We offer various delivery options, including standard, express, and same-day delivery.
Gift Cards
- Gift Card Balance: To check your gift card balance, please visit our Gift Card Balance Checker page.
- Gift Card FAQs: For more information about our gift cards, please see our Gift Card FAQs.
About Us
- Company Background: Pretty Little Thing is an affordable fashion retailer that offers a wide range of clothing and accessories for women. We’re dedicated to providing top quality products at affordable prices.
- Our Story: Our story began in 2012 when three friends had a passion for fashion and a vision to create a brand that would make fashion more accessible to everyone. Today, we’re one of the leading online fashion retailers, with a strong commitment to style, quality, and customer service.
Contact Us
We’re always happy to hear from you! Whether you have a question, a compliment, or a complaint, we’re here to help. Get in touch with us through one of the contact methods above or leave a comment below.