How to Cancel Fitbit Premium Trial: A Step-by-Step Guide
Are you wondering how to cancel your Fitbit Premium trial? Cancelling a free trial before it ends can be frustrating, especially if you’re not satisfied with the product or service. In this article, we’ll guide you through the simple process of cancelling your Fitbit Premium trial, so you can avoid being charged for a subscription you no longer want.
Why Cancel Your Fitbit Premium Trial?
Before we dive into the cancellation process, let’s explore some reasons why you might want to cancel your Fitbit Premium trial:
• Unsatisfying experience: You might find that the app is not meeting your expectations, or the features are not as comprehensive as you thought they would be.
• Limited functionality: Fitbit Premium offers a range of features, but if you don’t need them all, it might be worth canceling the trial to save money.
• No longer a good fit: If you’re not seeing the benefits you expected from the trial, such as increased motivation or better tracking, it’s okay to cancel and explore alternative options.
How to Cancel Fitbit Premium Trial: A Step-by-Step Guide
Cancelling your Fitbit Premium trial is a straightforward process. Follow these steps:
Cancel Fitbit Premium Trial on Your Account Settings
- Sign in to your Fitbit account: Go to the Fitbit website and sign in to your account using your credentials.
- Navigate to the My Account page: Click on your profile icon in the top-right corner and select "My Account" from the dropdown menu.
- Select "Subscriptions": From the My Account page, click on the "Subscriptions" tab.
- Find your Fitbit Premium trial: In the Subscriptions section, locate your Fitbit Premium trial subscription and click on it.
- Click "Cancel Subscription": Click the "Cancel Subscription" button to initiate the cancellation process.
Cancel Fitbit Premium Trial through the Fitbit App
Alternatively, you can cancel your Fitbit Premium trial directly from the Fitbit app:
- Open the Fitbit app: Open the Fitbit app on your mobile device.
- Tap the "More" icon: Tap the three horizontal lines or "More" icon in the top-right corner of the screen.
- Select "Account": Tap the "Account" option from the dropdown menu.
- Choose "Subscriptions": In the Account section, select "Subscriptions".
- Cancel your Fitbit Premium trial: Find your subscription and select "Cancel Subscription" to end your trial.
Additional Tips
- Take advantage of any trial extension: If you’re not satisfied with the trial, consider using the 7-day extension offer to get more time to try the premium features.
- Keep your account: Even if you cancel your trial, you’ll still have access to your Fitbit account, including your tracked data and saved progress.
- Check your billing date: Confirm your billing date to ensure you’re not charged for the upcoming month. If needed, adjust your billing date to avoid any automatic payments.
Troubleshooting Common Issues
If you encounter any issues during the cancellation process, here are some common solutions:
- Error messages: Check your account settings or app notifications for any error messages. If you encounter an error, try restarting the app or contacting Fitbit customer support.
- Incorrect billing information: Double-check your billing information, including your payment method and date. Make sure it’s up-to-date and correct to avoid any issues.
Conclusion
Cancelling your Fitbit Premium trial is a straightforward process, and with this step-by-step guide, you’ll be able to do so with ease. Remember to take advantage of any trial extensions, keep your account, and check your billing date to avoid any unwanted charges. If you encounter any issues, refer to the troubleshooting section. Stay on track and reach your fitness goals with Fitbit, even after cancelling your premium trial!