How to Cancel Your Roku Subscription: A Step-by-Step Guide
Canceling Your Roku Subscription: What You Need to Know
Are you tired of paying for a Roku subscription that you’re not using? Do you want to cut the cord and switch to a different streaming device? Cancelling your Roku subscription is a great idea, but it can be a bit tricky to do. In this article, we’ll walk you through the steps to cancel your Roku subscription, so you can finally say goodbye to the monthly fees.
Step 1: Check Your Subscription Terms
Before you can cancel your subscription, you need to check your terms of service. Your subscription starts on the date you sign up for it, so you’ll need to find your contract or agreement. This will give you an idea of when your subscription was activated and how much you’re paying each month.
Table: Cancellation Policies
| Roku Subscription Policy | Number of Days to Cancel | Refund Options |
|---|---|---|
| Roku 3 bundle with bundle with bundle | 30 days | $50 credit |
| Roku 2 bundle with bundle with bundle | 60 days | $100 credit |
| Roku 2 standard bundle | 60 days | $75 credit |
Step 2: Sign Out of Your Account
To cancel your subscription, you need to sign out of your account. Sign out of your account on the Roku website, mobile app, or website, and make sure to log out of any other devices you may be using the account on.
Sign Out of Account:
- On the Roku website, go to www.roku.com and sign in to your account.
- Click on your profile picture or avatar at the top right corner of the page.
- Select "Settings" and then "Account" from the drop-down menu.
- Scroll down to the "Sign out" option and click on it.
Table: Sign Out of Account
| Action | Description |
|---|---|
| Sign out of Roku website | Sign out of your Roku account on the website. |
| Sign out of Roku app | Sign out of your Roku account on the mobile app. |
| Sign out of Roku box | Sign out of your Roku account on the streaming device (box). |
Step 3: Check Your Payment Information
You may need to provide payment information to cancel your subscription. Make sure you have the correct payment method on file, as you’ll need to pay your subscription fee to cancel.
Table: Payment Information
| Roku Subscription Payment Information | Description |
|---|---|
| Credit card or PayPal number | Your account is linked to a credit card or PayPal account. |
| Bank account information | Your account is linked to a bank account. |
Step 4: Update Your Contact Information
To ensure that your subscription is cancelled successfully, you need to update your contact information. Update your email address, phone number, and address on your account.
Table: Update Contact Information
| Field | Description |
|---|---|
| Email address | Your email address on file. |
| Phone number | Your phone number on file. |
| Address | Your address on file. |
Step 5: Wait for the Cancellation
After signing out and providing payment information, it may take a few days for your subscription to be cancelled. Your subscription will be cancelled automatically after 30 days, so be sure to sign out of your account and update your contact information within that timeframe.
Tips and Reminders
- Make sure to sign out of your account as soon as possible to avoid any additional charges.
- If you’re not using your Roku device, you can still cancel your subscription on the Roku website, mobile app, or website.
- If you’re experiencing any issues with your account, contact Roku customer support for assistance.
Conclusion
Cancelling your Roku subscription is a simple process that requires just a few steps. By following these steps, you can ensure that your subscription is cancelled successfully and that you’re no longer paying for a device you’re not using. Remember to update your contact information and wait for the cancellation process to complete to avoid any additional charges.